Support Center

717-656-2286   or   1-866-NET-ARCH
  
 2502 Horseshoe Road, Lancaster, PA 17601 (map)

We offer onsite, in-shop, and remote support. Our office hours are 8am to 5pm Monday through Friday. If you are a current business customer and need support after hours, please contact us via email or the mobile number provided to you.

For emergency support please contact at one of the phone numbers above.

For non-emergency support or technical questions, please email using the form below or contact us via phone.


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Email Support (most emails answered within 24 hours)
 

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There are a multitude of both paid and free anti-malware & anti-virus programs that you can use to keep your system protected. We recommend:

   
Starting at $39.99             Free           

What do we support?...here is a list of some of the things we can expertly support...
  • All brands of PC's running any Windows O/S (from Windows 98 to Windows 7)
     
  • Windows Servers (Server 2000, 2003, and 2008 - including SBS editions)
     
  • Remote access technologies - Terminal Server, VPN, and Citrix.
     
  • LAN and WAN networks
     
  • Routers and Smart Switches
     
  • RAID technologies - reconstruction - and data recovery
     
  • Support and installation of custom and "canned" software. Knowledgeable in medical, dental, accounting, crm, point of sale, and many other types of applications